FAQ

What makes your candles unique?

Every candle is crafted entirely by hand – from the vessel to the wax.
I create each jar myself by pouring a Jesin mix into custom molds, so no two jars are ever exactly the same.
You may notice slight variations or small imperfections – and that’s the beauty of a handmade item. Each piece has its own character.

Are your candles non-toxic?

Yes! We use a natural coconut-blend wax  for a slow, clean, and non-toxic burn.
Our candles are made with essential oils, FSC-certified wooden wicks, cruelty-free and 100% vegan ingredients, and phthalate- and paraben-free fragrance oils.

What is your return policy?

All sales are final. Each candle is handcrafted, so slight variations or small imperfections are part of their unique beauty. We do not accept returns or exchanges. If your order arrives damaged, please contact us within 48 hours of delivery with photos so we can arrange a replacement.

What is Jesin?  

Jesin is a safe, eco-conscious water-based acrylic resin that allows me to handcraft each candle jar, giving it a smooth and unique finish.
It is flame retardant and formulated for both indoor and outdoor use, making it durable and versatile for a variety of design and décor applications.

Do the jars have crystals inside?

Some candles are crystal-infused and some are not. Each product description will let you know exactly what’s included

How long do your candles burn?

Our candles are designed for a slow, clean burn. On average, burn times are 60-80 hours depending on size

Do you offer custom or gift orders?

Yes! I love creating candles for special occasions. Please contact me directly for custom orders or bulk gifts.

Where do you ship?

Currently, we ship within the United States. Additional locations may be added soon.

What is your shipping & return policy?  

 All candles are handcrafted in small batches. Orders ship within 3–5 business days. All sales are final, but we’ll gladly replace items that arrive damaged or incorrect. Read full shipping & return policy here 

Do I have to pay for the return shipping?    

Yes. Customers are responsible for the cost of return shipping, including purchasing their own return shipping label. We recommend using a trackable shipping method since we are not responsible for items lost in transit.